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Our Guarantee

FairGold is committed to paying you top rates and would like to have you as our customer. However, if you are unhappy with the amount you receive for your jewellery or for any other reason, simply return the cheque so that it arrives in our offices within ten (10) days of the date that appears on the cheque. After we receive your cheque, your items will be returned to you within 15 days. Your satisfaction is guaranteed!

Please note that our satisfaction guarantee only applies to items that contain precious metals, such as gold, silver or platinum. We do not accept costume (fake) jewellery, or items that do not contain precious metals.

 

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